RE: figure this one out
First off, if you've got a local Bowtech dealer, huntersfriend should not have sold you the bow. Huntersfriend disregarded a fellow dealer's protected territory. I think there's a 30-mile radius around each dealer on that Bowtech in the Boonies plan where huntersfriend is not authorized to sell.
If you told the dealer where and how you got the bow, then maybe he was ticked at you and huntersfriend and didn't feel too darn obligated to spend much of his time and effort jacking with you. I'm betting he could've handled the problem right there... if you'd have bought the bow from him in the first place.