I had 6 Trace cameras at one time. I used them on video mode instead of pictures. The had good quality vids but they dont have audio sound so I gave them away to friends who usually only set up their cams just for pics. They were actually a pretty good inexpensive camera . But I like to have sound on my vids . Check the camera for settings . You might have switched it to a smaller pixel setting or size setting . Or try a different SD card that you know works on another Trace cam