It's no surprise to me hearing these comments about Ruger and their Customer Service.They are the best in the business as far as I'm concerned..If something isn't right, Ruger will make it right.Their customer service people know their products.I've dealt with their service manager on a couple occasions and he was more then willing to resolve any issues. I had a brand new SRH with the mounting rail for the scope rings not correct. They replaced the gun at N/C.I have never paid for any repair no matter how old the gun was.I wish Polaris's CS would take lessons from Ruger. You might as well talk to the wall as to call Polaris's CS.



Mikeforelk, I'm really surprised that you weren't happy with T/C's Customer Service.Anytime I had a problem with any of T/C's products they made it good in a very timely manor.My Old Renegade after about 25 years the stock cracked. T/C Replace the entire rifle less the barrel and ramrod.I did have to send the stripped down stock for the replacement.I've had T/C's fiber optics break. No questions asked. Within a week I had replacements.After hunting season call them back and see again about the breech plug. Then if you have to send it,it won't put a damper on your hunting.


Ruger Redhawk