Few years ago I purchased a 1187 20ga SPS, now I love the gun and it's damn accurate. I don't use it often but I took it to the range to check the zero as I do all my slug guns in the spring. Well on this day, the action wouldn't close. I called Remington, they gave me two options send it back to them or take it to a authorized Remington gunsmith for repairs, submit the bill to Remington for re-imburstment . I decided to take it to a gunsmith, once the the repair got complete I faxed over the repair bill with the the original authorization #, Remington contacted me the very same day and said they "WILL NOT COVER REPAIR COST" as it's owners fault. It's clear the action bar broke, and fault was weak metal. I went back to gunsmith, he called Remington right in front of me on speaker phone and explained to them it's NOT the owners fault, they once more refused. I will never purchase a new Remington.

Now I know why they didn't pay for repairs, NO MONEY