Originally Posted by
CalHunter
Agreed. Not my first rodeo.
At any rate, he gets to decide how to proceed or not from here. If I were in his shoes, I would politely ask Bman940 if Bman940 could have that Nikon President's Customer Service Director email or mail him some form of lifetime warranty that covered his replacement binos, etc. As he pointed out, years down the road, everybody else might not be around.
NOT my first Rodeo either.
As a matter of fact I did ask BMAN940 in a PM(prior to all this going down mind you) to have his guy give me a call. That Nikon had my number. His reply was there was nothing to discuss. That I should be rest assured that Nikons No fault policy would protect my binoculars and that it was all a big mistake on the two CS personnel that I spoke with being misinformed.