I don't mind when a store doesn't have anyone on staff that knows what the he11 they are talking about. I didn't go there to get an education, I came to buy a product. But it's embarassing when they make an attempt to sound like they know something when it's obvious that they don't. I've been studying Socrates a bit of late, so I take the conversation down a path where I can cause this self proclaimed expert trip on their... Shoelaces...

One prime example: a buddy of mine was lookin for a second job last yr. He's new into archery, and spends a ton of time in my shop watching me tinker trying to learn. At that point in time, he couldn't even tie in a peep sight. He called one afternoon to tell me that he had just gotten a job at a certain large chain outdoor sporting goods store working in the archery shop, setting up bows. My response was this: "THAT is the reason I don't take my bows to a store to get serviced." Apparenly the qualification for the job was to know how to shoot a bow and be available Sunday afternoons. Luckily he didn't last long.