Personally, I think your shop is lacking. Paid in full before taking delivery? No expected date? Sounds like that are pretty small time. Hope you get it, but understand that Bowtech itself likely doesn't even know that they have disappointed you. The shop and or the rep should be to blame for not following up or getting more info. A shop's only as good as the rep they have. I know there's a terrible rep in some of the Northeast who routinely pads orders and lets older bows off shipments to try to get sales on new line bows. It sucks, but he must have dirty pictures of higher ups or something.