Oh my god....I didn't even think to try turning the noc. I just assumed they were glued in there and there wouldn't be a chance of turning them. DUHUH! Thank you.
That probably is the whole problem. I will have him shoot a few tomorrow morning before school. After church today we went to a local sporting good store and picked up half a dozen gold tip practice arrows and 10 bales of hay for a backstop....having him lose the more expensive arrows was a punch in the wallet.

thanks again.