Is anyone familiar with this business from Wellsville, Ks?
Website:
www.whitetailauthority.com
I placed an order there on 10/4/11 online. I have a receipt with my customer id and order number but it stated there would be a confirmation email, which I did not receive. Not the first time that has happened so I called their phone number the next day and got a voice message. I left a voice message requesting contact and leaving my cell number.
On 10/6/11, my visa card was charged for the order.
On 10/8/11, I attempted to create a user account, and it indicated another customer was using my email.
On 10/9/11, I sent an email requesting the same information of my phone message.
On 10/11/11, I posted on their facebook wall, and called again, getting the same voice message.
On 10/13/11, I called a second number listed on their website as customer service and it was not even the right business. It was an older lady who indicated I had the wrong number. I read it from the website and she verified they have the wrong number posted.
I attempted the phone number again on the same date an again got the voice message.
I also sent a second email from a different account documenting the above and requesting a simple phone call.
On 10/17/11, I called the number again and left another message.
I like to give people the benefit of the doubt, so I am not looking to trash talk, just wondering what the heck is going on.
Wondering if anyone is familiar with this business or not, or knows how to get ahold of a human at the biz.
If anyone can help it would be greatly appreciated. Wasn't even a big order, but it is still bothersome to not get a simple confirmation, especially since they have charged my card.
thanks,
CS