Originally Posted by
flounder33
I think there are two different things at play here. One is that they have not met their production goals. It sounds as if quality is of utmost importance so I agree they should hold off on shipment until all parts meet specs.
Secondly, and more bothersome, is a problem with communication. Someone who ordered a rifle over 6 months ago and has been promised shipment several times should not have to "Call Knight". Knight should be in close contact with these people letting them know what is happening and why. That is called Customer Service.
Production goals have been atleast trippled as of two months ago. I know for a fact because i know the guy making most of the parts.
Quality is the most important thing with the Mountaineer right now. I have done most of the testing and the breech plug for the mountaineer bare primer needs to be right. All the problems are corrected and being final tested now.
Knight should be contacting the customers or putting something on the web-site telling them about the delay. I dont know if they have or not to tell you the truth. But they should without a doubt and should not need to call.