Did anyone get their new Knights this week?

Reply Subscribe

Thread Tools

07-26-2011 | 01:31 PM

#31

falcon

Boone & Crockett

Joined: Mar 2007

Posts: 11,410

Likes: 1

From: Comance county, OK

Quote:

Someone who ordered a rifle over 6 months ago and has been promised shipment several times should not have to "Call Knight". Knight should be in close contact with these people letting them know what is happening and why. That is called Customer Service.

Knight should be keeping their customers informed; especially those customers who have pre-paid for expensive guns. All it takes is one e-mail addressed to those customers who have ordered guns. Someone at Knight is incompetent.

The new Knight is making bad name for themsleves by their inaction. If this keeps up the new Knight go the way of the old Knight.

07-26-2011 | 03:09 PM

#32

Grouse45

Nontypical Buck

Joined: Mar 2009

Posts: 3,926

Likes: 0

From: Saxonburg Pa

Quote:

Originally Posted by flounder33

I think there are two different things at play here. One is that they have not met their production goals. It sounds as if quality is of utmost importance so I agree they should hold off on shipment until all parts meet specs.
Secondly, and more bothersome, is a problem with communication. Someone who ordered a rifle over 6 months ago and has been promised shipment several times should not have to "Call Knight". Knight should be in close contact with these people letting them know what is happening and why. That is called Customer Service.

Production goals have been atleast trippled as of two months ago. I know for a fact because i know the guy making most of the parts.

Quality is the most important thing with the Mountaineer right now. I have done most of the testing and the breech plug for the mountaineer bare primer needs to be right. All the problems are corrected and being final tested now.

Knight should be contacting the customers or putting something on the web-site telling them about the delay. I dont know if they have or not to tell you the truth. But they should without a doubt and should not need to call.

07-26-2011 | 03:18 PM

#33

Grouse45

Nontypical Buck

Joined: Mar 2009

Posts: 3,926

Likes: 0

From: Saxonburg Pa

Quote:

Originally Posted by lemoyne

It bothers me that the one guy that got one wants to trade it so its not a need for money he must have been disappointed.

If you think everybody that buy's a Mountaineer is going to be happy your crazy. There are people that hit the lottery that aren't happy. There are people on this board that could never be happy.

You know how many Triumphs and Omega's have been sold this year? Does that make them bad muzzleloaders???? I wish i had them all.

Most people sale guns because they need money. They wont tell you that, but i would bet 75% are because of money. Most guns i have sold was because of money.

If the gun shoots good and it works good, why would you sale it? Honestly......

07-27-2011 | 04:42 AM

#34

50calty

Typical Buck

Joined: Mar 2010

Posts: 581

Likes: 0

From: Montana

Quote:

Originally Posted by Grouse45

Your right about that. Most people sale because they need the money. Guy probably bought it, things came up and he needed the money so sold it.

07-27-2011 | 12:40 PM

#35

Palehorse

Fork Horn

Joined: Jun 2009

Posts: 245

Likes: 1

From: IndianaKY

biletci23 is a bot.

07-27-2011 | 01:57 PM

#36

lemoyne

Giant Nontypical

Joined: Nov 2005

Posts: 6,585

Likes: 0

ALL that is quite true and I would not have though any thing of an offer to sell but he was mainly looking for a trade that kind of makes me wonder why.