I have a tremendous amount of patience with our clients and that has never been an issue, just not with a couple of people that don't have a clue who wants to tell me how I should or shouldn't run my business. Start your own business and run it exactly how you feel it should be ran and then you will have no complaints. I Have always gotten complimented by our clients on how much time I am willing to spend with them. If anyone judges one's patience by how he tolerates two or three people on a forum who only seem to do nothing but criticize then so be it there's nothing I can do about that. I feel completely confident that anyone with common sense who reads any of the posts in this thread made by pretty much 3 people pertaining to me and my business (which by the way this thread was about Jeff Blair) will see that I was completely out in the open and honest on how I run my business. We do not give refunds personally to clients. We have never tried to hide that and there is an out in the open, straight forward and plain to read clause in our contract stating so up front. If a hunter reads that clause in our contract and it is not acceptable to them or even if they will just ask from the very beginning if we give refunds all they have to do is not book the hunt, it is their choice. The only way we personally ever give a refund is if the client contacts me prior to the deposit being forwarded to the outfitter and wants to cancel their hunt. Then I will return their deposit or shred their deposit check which ever they prefer. I can promise you I am not going to change the way I run my business because 3 people on here don't approve. No one is getting screwed if they agree to it at the start. I promise you all now I am absolutely done with this thread about Jeff Blair.