I know that he said no refunds and the customer needs to read the contract on his initial response before we actually started having some dialogue. I want to see if he will give a yes or no now based on what I asked with specific reference to selling a hunt he represents that doesn't go forward. He has stated he takes his cut before the rest of the initial deposit is even forwarded on to the outfitter. It's the perfect system to CYA whether the hunt goes on or not and if that money isn't returned to the customer as a good faith measure it tells me he is no better than Blair!!! The only difference is that the customer is getting screwed by two people, rather than one! He might say the outfitter is paying him, but in actuality the hunter is paying him and the outfitter just isn't getting as much on the hunt for having him do a lot of the initial work to attract that customer. By saying that he does all the work to insure the customer has no worries right on his home page of the website he is saying exactly what Blair says on his and that may be the way most advertise to ease the doubts of a prospective customer. When push comes to shove, it is still the personal integrity of the agent you do business with and I can guarantee I would never sign a contract like he mentioned if it specifically says "no refunds". That tells me he is taking no chances and I might as well roll the dice directly with an outfitter if the agent has that type of an attitude and does business that way. In essence, it's BUYER BEWARE when dealing with a booking agent with that in a contract just like it would be dealing direct with the outfitter!!! The whole reason for working with an agent is to lessen that gamble! IMHO he made a big mistake coming on this trhead and making that initial post because no matter what he says now I've made up my mind about him and I would bet that anybody that reads this thread has too!!!