SJA---Nobody, including myself, said that you were not honest. However, you aren't helping yourself on this thread that is being read by lots of people who may want to do business with you. You DID NOT answer my question and it was asked just like a person wanting to book a hunt through you would or should ask! I will ask the question once more and how you answer it will either cause a lot of people to either leave you on their list or cross you off as a potential agent they would do business with. Would you or would you not refund your commission to a customer if an outfitter you booked the customer with did not follow through and take that person on the hunt that you sold? Plain and simple question that can be answered with a yes or no and you can expound on either answer if you wish. Thank you for your time! PS: Your statement about the 11 page thread not involving you may be accurate but it should be read because this outfit is going to kill a lot of you in your profession and you're not helping yourself at all on this thread with the attitude you seem to have!