Give them a call at (770) 242-8546. You will probably be on hold for a good while but if your luck is like mine they will help you out. I called about a ramrod that I broke and they had a replacement to me in about 3 days no charge. There have been several other things that I have called them about and they seem to get stuff taken care of fairly quick. The email is a different story... Don't waste your time!

rw