Well you know that I bought a Renegade not too long ago, but gave it to my gunsmith to drill and tap out the tumbler screw due to being stripped out. Well he broke a couple of dies and could not get it out. So I said that I would call TC and see if I could get a new breech plug. Well in calling TC they said that they would do it FREE of charge and all I have to do is ship the barrel to them. They also said that there was no way that a person could remove the breech plug without damaging the threads. I dont know if that is true, but for them to fix the breech plug free is pretty sweet. I've had the same experience with my encore. I know some people don't like TC support. I have had nothing but great and friendly service. They continue to make me a lifetime customer. Oh and I'm not getting paid to write this.