If he isn' t he is real close

he does not want to put in the time to help you - they are busy this time of year.

Download eastons tunning guide and read it.

It is not crime to make some adjustments to the nock and rest - get your hands dirty and try to learn a bit about tunning it yourself. They do not need to hit in the same place, but they IMO should be better than what you are getting.

I would move that nock down a bit and move that rest in a bit.

Also check real close for fletching contact - it won' t effect field point accuracy but will kill you with broadheads.

Good Luck