Loyal Wyvern Customer here!!
I ordered a Tenpoint Turbo XLT from Wyvern two days ago. I checked the order today and it was not processed yet. I was concerned that I may have given him the wrong credit card number or the product was on back order or something like that. I sent David an email through his site and he called my house IMMEDIATELY! I am currently offshore on a drilling rig so I wasn't able to take the call, my wife took the call. David called and was very apolgetic and told my wife that he was going to take care of it right away and send me some free stuff (I won't mention what it is) and that he was very sorry but it has been one of those weeks from helll (I completely understand). My wife kept telling me how apologetic he was and how nice he was over the phone...(my wife won't normally go on about something like that, but she just kept telling me how apologetic and nice he was).
Dave, you made some brownie point with my wife.... You have a loyal cutomer here buddy!!
All I can say is Wyvern's has my business from here on out! If he can make my wife happy about me ordering a $900.00 crossbow...He's got my business.
Thanks David!! I will probably be calling you to order a soft case for my Xbow before long.