HuntingNet.com Forums - View Single Post - Knight and T/C Customer service.
View Single Post
Old 01-23-2010 | 04:39 PM
  #3  
MO Archer
Fork Horn
 
Joined: Oct 2006
Posts: 496
Likes: 0
From: Saint Robert, MO
Default

While we are talking about customer service, I feel CVA should be in the mix. I had a problem with synthetic stocks that would keep cracking on a Kodiak I bought at WalMart for $99. They paid all shipping. Sent me a new stock first round. It cracked. I sent them the gun on their dime and it came back with another stock. It cracked. Gun went back on their dime again and returned with a custom laminate stock after they called me for some measurements. The gun was so beautiful when I got it back I traded it to my brother for a TC Omega he had because I could not bring myself to scratch it up in the woods. CVA has great customer service. The whole process of 3 stocks took about 8 weeks until I got the gun back for the last time with the laminate stock. They also did a trigger job on it the last time free of charge for the trouble. I am now in the process of trying to buy the gun back from my brother, but it is going to cost me more then $99 this time.

Here is a link to the thread when it was going on-

http://www.huntingnet.com/forum/blac...-resolved.html

Last edited by MO Archer; 01-23-2010 at 04:49 PM.
MO Archer is offline  
Reply