Back in the late 80's I bought a Super Kodiak Special. After about 2 years of shooting it and modifying the shelf the upper limb cracked. I still had the original box and reciept. I packed it up with a note asking if it could be repaired. I waited and waited for I guess 2 months and never heard a response from Bear Archery. Then one day out of the blue the big brown truck pulls in front of the house with a box for me. It was a brand new bow. There was no letter, no reciept, just a new bow. I still have it and still use it.
That's my Bear customer service story.
