Originally Posted by stancel

I bought a Summit Razor SS for bow hunting and when I got it there were parts missing, and here I am 9 days later without replacement parts, and hunting season is dwindling away.

I was told 9 days ago that the missing parts were on their way, and still nothing. Now all my days off work that I wait for so I can bow hunt have pretty much passed, and I had no tree stand because Summit chose to ship my missing parts by what appears to be the slowest and cheapest method possible.

I don't fault companies for mistakes or products broken in shipping, but I darn well expect them to make it right when it happens!! Summit has failed miserable in this department. Ol' Man has them beat hands down.