If the rejected arrows are defective or outside the tolerances claimed, why would those arrows remain in stock for consumers to buy? Plays like the rejected lumber that remains in the stack at the lumber yards. The uninformed will buy a percentage of the rejected lumber.

Len; whether it be you or any dealer, when you know that certain products are not meeting the quality as advertised and as believed by the consumer, yet you sell the product to the public and are taking their money, your excuse that you cannot and should not be held responsible is crap.

You sell a product that you know could be defective, yet you say that your are out of the circle of responsibility, and that the customer -who gave YOU their money, should deal with the manufacturer only. Even to the point of the customer having to foot the expense of sending the item back? I do not care if you sell 200,000 arrows a year, that does not give you any immunity for selling products that you know might be defective or violates the " truth in advertising" ethics.

As for the customers having a better chance of improving quality control by their sending items back, that is insane. Whom do the customers buy the products from? Would it not have more impact if dealers/retailers refused to stock the product because they know the product lacks reasonable quality control? Or, is it more profit-productive to sell the junk, knowing that the odds are that a high percentage of customers will not know or will not send the product back to the manufacturer. Sort of a win-win situation for the manufacturers and the dealers….isn' t it?