I am with Art on the " I expect to get what I paid for" issue. I too do not want to climb Len' s case, but he said it, not I.

I am amazed that a dealer would openly say that he would not allow a customer to assure they are getting what they are about to pay for. Now if he were to advertise that the arrows were a " grab-bag," that you may not get but a few straight arrows, and then adjust the cost accordingly, that would be acceptable. But not when a product is claimed to be what you may not get when you still will pay market price.

I am also surprised that he would find it ok and suggest that a person " ….practice with not so straight arrows." Practice with deficient arrows for what? For the hell of it or to hunt with? Either way is not the shooter tuning his or her bow and self with those deficient arrows?

Moreover, what is this " disservice to other customers" bit. How would my expecting to get what I need and pay for be doing a disservice to others? As for the equality of the yield going down; getting what you pay for is not the same as distributing rice in Ethiopia.