RE: Customer service
dennvt
I should start this off with - really I am not a BPI/CVA fan - I have had a few and they certainly worked - but would I not run out and buy one - not without reservations... With that said.. I know of at least one person that I have a lot of trust and faith in - he has a new Accura and has claimed it to be a 'new coming'
Next - even with the frustrations you have expressed - I would really advise you to contact Mark @ BPI/CVA - he has the power to do what you need done and he has the inclination to make his gun owners happy - far beyond the norm.
Email him direct and even better if you catch up with hime talk to him - I would almost guarantee you that he can and I would bet you the problem(s) will be handled...
Please try it...