got my I-40 back today, they tested it to death and found NO PROBLEMS.
YES,mine is 2008 model.
my pictures were GRAINY, guess what they found.
they figure that i looked at pictures on a LARGE SCREEN TV,they were right, my samsung is 61 inch dlp.
they said,YOU CANT VIEW THE PICTURES ON BIG SCREEN TV.
might pass this on to others.
they said smaller tvs and computer is where to look at pictures.
so, i guess my i-40 was not broke,it was my TV.
sorry for getting off the 550 .