I bought some arrows just to make up for the time spent, in my case.

If I were a dealer and had to do them no charge and not get paid back from Bowtech for my time, I would do the swaps in the slow period of the day or in between other clients. some times you do just have to "eat some labor".

We had an issue with Rotel audio equipment, had a bad run of mem ic's and had to resetup about 30 different clients systems, we didn't get paid for our repeat site visit. We remembered the money we made on the intial sale, and the margins are so good that it was alright. So if a bowtech dealer is undercutting his margins on selling the bows, then maybe they would feel a little cheated. I could see that.