RE: Tracer Nock, Update (poof done).
Rob, I can assure you they will get back with you on your problem and be more then happy to take care of it for ya! I emailed them over a month ago about one of the tracers that I had removed from my arrows and now IT WONT LIGHT. I simply told them that I had the nocks for almost a year and just wanted to know if they utilized a better design that is tougher and will hold up for removing from an arrow(because there so tight in the arrow)! I understand its an electronic part and stuff like this can break. blah blah blah
They emailed me back and said they have tested thousands and some do malfunction, but they are more then happy to send me a replacement. I have taken them up on the offer and mailed the old one back to them in the middle of July.
I actually just got done emailing them asking if they have recieved the nock, and when the new one will be sent out!! Be sure to let us know what they say to you when they reply!!!