I recently bought the new Recoynx RC60. I put it out last week and went back to check it last night.

I was disappointed in that there was only two pictures. The LCD stated " ERROR NO BATT METER".

I put in brand new batteries and got the same message.

I called them today and told them of my situation. The guy checked with Tech Support and came back on and said that it had a faulty part.

Without hesitation or proof of purchase or anything, they took my address and said they would send me a new one today and for me send the original one back in the same box with a prepaid return delivery charge invoice included.

That IMO, is good customer service.