The beevac motor stopped working right in the middle of a bee removal job Monday. The motor was bought in May of 2006, used 13 times in 2006 18 times in 2007 and about an hour in 2008, run time is about 4 hours total at each useage. I contactedShop Vac by E Mail Wednesday the 18th. about buying a new motor.
THE REPLY>
Shop Vac Corp. now handles all warranty and repair issues directly from our main plant here in Williamsport, PA.

No charge order #19------ has been entered for your new replacement power unit #81----- on Model 2015A, 1 gallon. This order should arrive in 7 to 10 business days by FED EX. We do not have a breakdown of our power units, when something becomes defective we replace the complete power unit. Do not dispose of anything until you have received this order and replaced the defective one.

You "may" need a star screw driver #T25 to remove the screws from the bottom of the lidcage. Take the entire top off of the tank and flip it upside down. Remove the screws and take off the lidcage. Remove the defective power unit and replace it with the new one. Replace the lidcage and the screws. You may then dispose of the defective power unit.

The regular business hours for Shop Vac Corporation Customer Service is Monday through Friday from 8:00 AM - 5:00 PM Eastern Daylight Savings Time. You may contact Customer Service by dialing toll free 877-236-5750; please reference Ticket Number if applicable. Email communications will receive a response within a timely manner.

Thank you for contacting Shop Vac Corporation
Customer Service

I truely believe in buying American as much as possiable. I also believe in supporting companies with customer service like this. That is why I am shareing this information even though it has nothing to do with a Muzzle loader.

Al