NM, sorry about the luck, but sounds like Nick is going to take care of it. A buddy of mine picked on up last night at Bass Pro and let me tell you, it really is a fantastic rest. I have the original I've been shooting for the past month and really like it, but it didn't hold my arrow very snug. The pro and the adjustable bristles are a great upgrade. The rest is very easy to set up and outstanding performance. I just put on a limbdriver on my bow or it would definitely be my next rest. So, on the bright side, you made a good purchase, just got to wait a bit more. Enjoy and let us know what you think about it.

Kelly