I almost bought a rifle there awhile back. I ordered a specific model and had the ki behind the gun counter who really didn't look like he wanted to be there call around to see if he could locate one. He finally did and told me it would be in in about a week and would call me. 2 weeks went by without a call. I stopped at the store and another employee said "oh yeah, we have that one on hold in the back." The rifle they brought out was not only not the same rifle that ordered, but cost a lot more than the quoted price (it was a similar rifle by the same manufacturer). I told him that I didn't want it, then I went to Sportsman's Warehouse and bought the exactrifle that I wanted for $10 less than they wanted at GM.

I won't go into how they screwed up some work they did on one of my bows and a bore-sighting that was off by 4'.