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Old 01-29-2008 | 04:26 PM
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skinny_arrow
 
Joined: Jan 2008
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Default FS Discount Archery

I ordered a bow from FS Discount archery and it never arrived. I called the company two weeks after I ordered it to check the status of the order. I spoke with a gentleman who told me the bow had shipped on January 2nd. A week later, I called again and spoke with another gentleman who told me they had ordered the bow on January 2nd. I called again a week later and spoke with a lady who told me she would call the company they ordered the bow from and check the status of the order. She called me back and told me the company did not have the particular bow I ordered and asked if I'd like a different bow, or if I'd like to cancel the order. I told her I would like to cancel. She handed the phone to a gentleman who tried to talk me out of cancelling the order. He tried to sell me a different bow which, he said, was better than the one I ordered. I cancelled the order and told him to charge the payment back to my credit card. A week later, I called the company again and spoke with another lady. I told her I had not yet received credit for my refund. She told me I need to call my bank. The next day, I called my bank and was told the credit has never been issued. I was told it would show up by the next business day. I called FS back and told them I was not credited. The lady there told me the man who credited my account back was off sick and that I would need to speak with him. She offered to take my phone number and have him call me when he returns to work. I insisted that she refund my money and she hung up on me. I then filed a complaint with the BBB. These are not good people to do business with. Personally, I think they're just crooks.
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