yeah i about turned that place into a carwash last wed. they wouldnt give me my money back and didint have another cb like that one to switch it out with. so i told them to send it back and get it right. they have a policy on bows no returns. i told them they should have sold me a good one. you pay that kind of money for somethingit should be ready to go.so im back to stick and string which is fine with me but they dont need to know that.