I've noticed the same thing. I boughtmine 2x years ago and have a problem almost immediately with it........customer service was great though and fixed it and updated features too for free and had it back in 8 days or so IIRC. Now 2 years later mine won't take night pictures, so I email, have no response, call and no response, then just write a letter stick it in a box and ship it to them stating whats wrong and that they can fix and call to discuss how to bill me. Wellthen the camera shows up again at my house 2x weeks later saying it was fixed but it still doesn't take night pictures. [:@]
I want a new camera but paid a premium for this one and don't have the $$$.........maybe next year. [:-]
I think next time around I am going to find out how to build my own, some of the pics I have seen off homebrew cameras are amazing and its WAY cheaper to build your own that has true 1.5 second shutter speed and acceptable battery life than it is to drop the $350+ on buying one.