No one said large scratches. Paint on any bow is not perfect. If it's a noticeable scratch OK, wait for a new one. As far as the shop owner goes. He did what he said. He had a NEW bow and he held it for the guy. Scratches may not have been noticed or known about. HE offered and alternative... I'll put your name on one of the next ones coming in. And tell me you ever bought a car without a blemish on it...really... I don't think so. You want to pitch a tizzy and go buy second shelf... have at it.[8D]

My shop gets a bow in they usually put a site or at least a rest and loop on it so people CAN experience the shot and the feel of the bow. If the draw length is wrong they'll change modules or whatever they have to do to make it fit you so you can really try it out. They're new bows that have been tested... they aren't worn out. As far as warranty goes... they're new when you walk out the door with them.