You seem to still miss the point that the issue should have never got to Bowtech from the customer stand point. Thedealer knew the bow had an issue when you left with it and when you returned they pawned it off on Bowtech.

No reputable dealership would have let you walk out the door with that bow even if you offered them double that price. However, you problaby still bought your other bow from the same people who sold you a bow with a problem.

I'm sorry that Bowtech didn't handle it a certain way. But the majority of the blame lies with that dealer and how they handled it. Enough said by me.