I had almost the same problem with Bowtech a year ago. My cams started leaning on my 2006 Tribute and rubbbing the inside of the limbs. I took it to my dealer and they said it needed new cams and axles. They talked to bowtech while I was there but the Bowtech person thought (without seeing the bow) that it only needed new limbs. my dealer said send both limbs and the cams and axles. The bowtech person said OK and expect it within a week. 3 weeks later (i was pissed off)the limbs come in nothing else. my dealer put the limbs on and still the problem persisted. Repeated calls to bowtech from my dealerwere unanswered for more than I week as I waited for the cams to come in. Finally he got through and ordered the cams again. Another month passes by, and my cams and axles finally came in-problem solved.
Bowtech almost lost a good customer and if it happens again-I'm done with them. I emailed bowtech and somebody called me and said she would forward my email to the appropriate people and I would be contacted again. Guess what- that never happened.
I was two months waiting on a simple repair. After reading your problem its obvious that Bowtech isn't too concerned with their customers' satisfaction like they say the are.