I was pretty disappointed at the whole operation too, John... The DNR also said you could buy your permit over the internet starting at 8 a.m. last Friday morning... and that wasn't true. Once you hit the button that said "non-resident" a pop-up box immediately appeared that said sales to non-residents weren't allowed yet. So I called for four straight hours and then was on hold for another hour before talking with someone who had no clue what was going on... I feel lucky I even got my tags this year.