I had a T/C NewEnglander with a synthetic stock a few years ago and called T/C to see if I could buy a walnut stock. They told me just to send the synthetic stock back with a note that I didn't like it and would rather have walnut. In a few days I had a brand new walnut stock at no charge!
Another time I called to buy some plug screws to use when I removed sights. She asked how many I wanted and I said 8 or 10. She said she was sorry but 6 was all she could send at one time and call it warranty. You mean like no charge? Yep, I'll ship you 6 at no charge right away!
Hard to beat service like that!