i know kevin that why i bought this one and because it seemed to have a good customer service by looking at their website ...currently im working on about a 15 by 20 yd bcakyard and ive been putting in about 20 minutes for the last two days and its about half way done.....in plannin to plant some of that scotts lawn thingy well see how it works out and i cant wait to use it for those hidden areas in the woods this year...