Big Country I guess I must be getting old and cranky. I understand what you mean. And YES the message was communicated. But I must say that if I were the owner of Green Mountain Barrels, I would be very embarassed if an employee of mine responded to a paying customer in this manner. I am sorry, but it truly shows a lack of education(IMO). Or it shows a lack ofrespect for your customer. To me it truly conveys a "do not bother me" mentality. Sorry, just my thoughts. Tom.