Customer service can greatly very from one dealer to the next. Just depends on who your talking to. I've talked to the customer service, and even the mechanics at my honda dealer and they have always been very helpful. I have a friend who has a ploaris, and there's one dealership that he refuses to go do business with. Every time he's gone there he's had bad experiences. So he takes a longer drive to go else where. Just depends on who your dealing with.

Chief