KU, [/align][/align]I've had DIllon's since maybe 1981-82, and although I don't get to test their "No BS Warranty" very often, it is exactly as they state it is. My first machine was an RL450 that was purchased slightly used.2 or 3 years later I got a Square Deal B for Christmass, then I later traded a gun for a newer RL550B in around the mid-90's. [/align]Whether I bought them new, or used, it made no matterin effect to their waranty. [/align]At given times when I was the clumsey culprit in breaking a given part, Dillon would replace it with a smile and refuse payment. [/align][/align]Later, I upgraded my old 450 with the 550 upgrade kit, and within the last month, I called them when my Square Deal "gave up the ghost". A small plastic roller finally flattened on one side rendering the priming mechanism useless. When I called Dillon, they stated that my machine was quite old, and they didn't have the original part for it. They had changed to a brass roller since that time, so the phone tech. sent me a whole new priming system, complete with both large & small primer arms. [/align][/align]Once I received it in the mail, I realized that the only difference between the new & old systems, was in fact, that little brass roller, and the technician was just being very gracious in sending me the whole system. [/align]You'll find situtations like this to be more the "norm" when it comes to dealing with Dillon. One reason why they are probably the highest rated progressive on the market.[/align][/align]My 2.......[/align][/align]Take care, [/align]Bob[/align]