I have been fighting with 2 well known outdoor related companies for a couple months now. Well one has been a couple months of back and forth the other just last week. One is a well know treestand manufacturer that neglected to include part of the treestand purposely without any kind of notice as to why it was left out. And they have promised to send the item and then I keep getting the runaround. I'm finding very poor customer service from them and not sure what else to do about it. Should I let it go and never buy another stand from them or keep writing and or calling them about my issue?

The other was over a rebate offered on a trail camera. I followed their instructions on the rebate from and sent the UPC symbol , a copy of the sales receipt, ect. Now I get a card in the mail and they say I sent the wrong UPC and now I have to mail them another one... OK how do you do that when there was only one to begin with and the packaging is long gone? Granted it was only 10.00, but it's the principle of the whole thing. I'm finding customer service in the outdoor industry to be going downhill. It is a shame because the outdoor industry has always been know for excellent service as compared to other industries. I told them in a letter that I will no longer purchase any of their products and their response was basically "Oh Well" And to think its over a 10.00 rebate that they'd take this stance.

Sorry had to vent