Sorry to hear that man. I have had mine (2004 model) in 3 times this year. They got it to start writing to the card now but I got 11 pictures of the field this past week. Not sure if the trigger speed is bad or what. I have it on an active scrape that is showing activity and still no pictures of deer. Very hard to understand a $400 camera that fails after 2 years. Best of luck with the customer service.