Did you ever read all that happened to me with my Cuddeback? Here is a link to the writeup:

http://www.huntingnet.com/forum/tm.aspx?m=1722488

Still have not gotten it back. Really not sure what to expect when I do. I will be posting what happens as I do want everyone to know what there customer service is like. I figure if only a fraction of the people considering getting one don't because of me the the money they made off of me will be lost that way. I feel that is the only way to get these companies to listen to the little guys. They need to treat EVERY customer as if they were their ONLY customer.