When I decided to purchase my Viper a few years ago, they were sold out. I called down to corporate, John in Decatur AL., made sure that the first one he could get his hands on would be sent to me. Believe it, my stand showed up less than a week later.I also had cables with a similar condition, but just ordered them because the price was too affordable. Maybe I should have contacted them like "Quik" did.I would not trade my stand for any other. Kudo's to Summit!