I had a little issue with the barrel on my CVA optima since I purchased it last fall. Nothing major, just annoying. Well, a week ago this past Friday, I called CVA customer service and spoke to one of their technical people about my issue. He was very curtious and took the time to give me a few possible explanations of what could be causing my problem. He then asked me to send the barrel in for inspection by one of their staff. So, that same afternoon, I got it packaged up and shipped out. A week goes by and low and behold a package arrives on my doorstep yesterday afternoon. The folks at BPI/CVA sent me a new barrelwith an invoice that simply said "Barrel Replaced, No Charge." So, a big thanks to the guys at CVA.