Summits CS is exceptional to say the least. I had a weld break and sent an email....I didn't get response right away so I called.

<BLOCKQUOTE id=quote<font size=1 face='Verdana, Arial, Helvetica' id=quote>quote:<hr height=1 noshade id=quote>I had the same thing happen to me, roughneck. I tried e-mailing Summit but have not gotten a response. Would it be better to do things over the phone? Maybe e-mail isn't a good way to contact them.<hr height=1 noshade id=quote></BLOCKQUOTE id=quote></font id=quote><font face='Verdana, Arial, Helvetica' size=2 id=quote>

Give them a call right now, I'll bet they send a stand out today or tomorrow morning.