While climging with my Summit Cobra XL, the arm rest actually bent strait out to the side. This stand has seen alot of use over the last couple of years, but has never been abused or even left out in the weather, as I always pack it in & out. To say the least, I was a bit pissed off!!! Being only half way up the tree I had to take the hand climber off and drop it to the ground and shimmy my way down hugging the tree.
Luckily my brother had a stand not far from where I was at so I climbed in it and ended up taking a nice doe. At least the hunt wasn't totally ruined.

This is the second Summit I have owned and I really love them both. When this stand was purchased 2 years ago it only had a 1 year warranty (now they have a 5 year warranty), but I decided to call customer service and see what they would say.

I couldn't believe it after I explained the problem, the service rep. said they would send me a new stand, NO QUESTIONS ASKED.

Even though it was a small miscovenience, it is nice to know that they stand by their product.

THANK YOU SUMMIT TREESTANDS!!!